X-POP3-Rcpt: rcsmith@spider

Return-Path: Lyn.Carter@arts.monash.edu.au

From: Lyn.Carter@arts.monash.edu.au

Return-receipt-to: Lyn.Carter@arts.monash.edu.au

X-PMrqc: 1

Date: Sat, 07 Sep 1996 17:28:39 +1000

Subject: IPC

To: rcsmith@barint.on.ca

Organization: Monash University

Priority: normal

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Comments: Authenticated sender is <lcarter@arts.cc.monash.edu.au>

Dear Sir,

We have just read Renae's letter to you regarding IPC computers.

I purchased a IPC computer approx. 4 years ago and have had nothing

but trouble running a multitude of programs. Technical support here

in Melbourne, Australia, amounted to a computer student coming to my

home to recitify the problems to no avail. The extended 5 year

warrantee which was purchased with the computer is void - due to the

closing of IPC stores in Australia.

I have reformated the machine and now can't find drivers to operate

cd-rom. A local computer service centre, tried searching the Net for

drivers with no luck and alot of wasted time. Sound card running is

an ISP16 with a Sony CD-rom. The local service centre suggest

installing a new motherboard and CPU and sound card & CD, is this be

best option?

I will be interested in your comments.

Yours truly,

from Melbourne, Australia, Peter Smith